When you use our Site, place an order, or contact us, we collect personal information, including:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via payment gateways — we do not store your full card data)

• Account login details (if you create an account)

• Any information you provide in correspondence

When you visit our Site, we automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Time zone and language

• Pages you view, items you place in your cart or wishlist

• Referring site or search terms

• Device identifiers and cookies

We collect this using technologies such as cookies, log files, and web beacons to help us improve and optimize our Site.

We may use your information to:

• Fulfill and manage your orders (including processing payments, arranging delivery, sending confirmations and invoices)

• Communicate with you about your orders or our products

• Personalize your experience on our Site and recommend products

• Respond to your questions or support requests

• Improve our website, services, and marketing

• Screen orders for fraud and ensure security

• Send you newsletters or promotional emails (you can opt out anytime)

We use cookies and similar technologies to:

• Remember items in your cart

• Understand your preferences for future visits

• Compile data about site traffic to offer better experiences

You can choose to disable cookies via your browser settings, but some features may not function properly.

We only share your personal information with trusted third parties to operate our business, including:

• Payment processors (to securely handle payments)

• Logistics partners (to deliver your orders)

• IT and marketing service providers (to support our website and advertising)

• Analytics providers (like Google Analytics, to help us understand how our customers use our Site)

We may also share information to comply with legal obligations or to protect our rights.

We may use your information to show you relevant ads on other websites (for example via Google or Facebook). You can:

• Opt out of Google’s targeted advertising here: https://www.google.com/settings/ads/anonymous

• Opt out of Facebook ads here: https://www.facebook.com/settings/?tab=ads

• Or visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

Depending on where you live, you may have rights to:

• Access the personal information we hold about you

• Request correction or deletion

• Object to certain processing (like direct marketing)

• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us at Contact Us or hello@kyozenmatcha.com.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: hello@kyozenmatcha.com